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Importing data: ACT!
  1. Click on File and New. Select ACT! Database and click OK.
  2. Give the new database a name and click on Save.
  3. A "My Record Information" box will appear. If all of the information is correct, click OK. Then it will ask you if the information is complete and correct -- answer appropriately.
  4. Click on File, select Data Exchange, and click on Import.

    Import Wizard
  5. In the File type: box, choose Text - Delimited.
  6. Click the browse button (the button with the three dots on it) next to the Filename and location: box.
  7. In the Look in… box, select the folder on your drive where your new data resides. Double-click on the file that appears in the window. Click on Next.

    NOTE: your file must be named with a .txt or .csv extension to be visible in this window. We send out our files with .csv extension by default.

  8. Make sure Contact records only is selected. Click on the Options… button and make sure there is not a check mark in the box next to Yes, import the first record. Click on OK, then Next.
  9. Ensure that Don't use predefined map is checked, then click Next.
  10. In the Contact Map window, match up the fields from your file with the fields in ACT!. Example: to map the field Contact Name from the left side of the list, click on the right side next to Contact Name & go through the list until you see Contact, then click on it. Do this same procedure for all the fields on the left side ( if you don't need a particular field, don't map it; if you can't find anything on the right side that matches your field, you can select one of fifteen User fields).

    Mapping Window
  11. If you want to save the map you've created, click on Save Map. Give the map a name & click Save. You will be able to use this map for future imports with files that have the same fields.
  12. Click on Finish, and the records will be imported into the database.


For other Technical Support questions, please contact:
Data Services by Email

Technical Support fee: US$75/hour.
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