Microsoft Outlook Express (OE) has been a popular email program for many years. However, version 6.0 introduced a problem for business users who need to receive attachments such as the data files you may have purchased from Prospects Influential.

In an effort to protect email users, Microsoft set the security settings in OE 6 at a high level by default. Often, these settings interfere with your ability to open a harmless and vital attachment. The program may disable your access to an email attachment, causing it to be "greyed out" and un-clickable, and warning you that it may be potentiall harmful to your computer (ie, may carry a virus) like so:

"Outlook Express removed access to the following unsafe attachments in your mail"

To get around this, it is necessary to turn off a setting. In Outlook Express, click

1. Tools
2. Options
3. Security (tab)
4. Un-check "Do not allow attachments to be saved that could potentially be a virus".

Since OE is not an anti-virus program, it cannot actually determine whether an attachement has a virus or not; we recommend that you use a proper ant-virus program to protect yourself from viruses.

You may also wish to change the default "Restricted Sites Zone" setting to "Internet Zone". More information about this program is available from Microsoft.